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Managed OT/IT Security

Your office network and plant floor share more than you think.

Quantm gives Ontario manufacturers and operators one managed security team and one view across IT systems and operational technology—so a compromise in the office does not become a production problem.

IT + OT
One security view
Passive
OT network discovery
One SOC
Coordinated response
What's included

Security coverage built for the boundary between IT and OT.

Most managed security tools focus on endpoints, email, identity, and cloud. This service adds visibility for the systems, traffic, and access paths that connect those layers to your operations.

OT Risk Review

A scoped, passive assessment maps OT devices, communications, open pathways, and the connections between corporate and operational networks.

  • Plain-language risk map
  • Likely attack paths and priority fixes
IT/OT convergence monitoring

Monitoring spans your standard IT stack and OT network traffic, so signals can be investigated in the operational context that matters.

  • Industrial network anomaly detection
  • IT/OT lateral movement detection
Vendor and remote-access oversight

Monitor the third-party and remote connections that create pathways into operational equipment and control environments.

  • Vendor access paths
  • Credential and privilege-abuse signals
OT-aware incident response

Containment is calibrated to your environment, distinguishing a compromised office endpoint from activity that could affect an active production line.

  • Predefined decision authority
  • Response rules aligned to operations
Segmentation priorities

Identify the places where flat or loosely controlled connections let a compromised IT system reach operational equipment.

  • Connection and exposure mapping
  • Practical control sequence
Evidence for customers and insurers

Document controls and progress against the frameworks enterprise buyers, insurers, and regulated-sector stakeholders commonly ask about.

  • Control-gap documentation
  • Evidence trail for reviews
The risk

IT security and OT security are not the same problem

Standard MDR tools are designed for the office: endpoints, email, identity, and cloud. They do not automatically provide visibility into industrial protocols, control-system traffic, SCADA historians, HMIs, or the paths connecting them to your business systems.

In a flat network, a phished credential can move from corporate IT toward production systems before anyone sees the relationship. OT/IT security focuses on that boundary—where segmentation, monitoring, and agreed response decisions help contain an incident without making production decisions in the middle of a crisis.

Who it is for

Built for operators without an OT security team

This service is designed for Ontario organizations with real operational technology and lean internal IT capacity, including environments with:

  • PLCs controlling production lines, HVAC, or industrial processes.
  • SCADA systems managing distribution, flow, or environmental monitoring.
  • HMIs and industrial sensors on a shop floor, remote site, or connected to business systems.
  • Building automation systems in commercial or industrial properties.
  • Vendor or contractor remote access into operational equipment.
How it works

From OT risk review to managed coverage

The engagement starts with understanding the environment and the operational rules that should guide any response.

  1. 1
    Map the exposure

    Use passive discovery to identify devices, communications, access paths, and uncontrolled IT/OT connections without installing software on production equipment.

  2. 2
    Prioritize the risk

    Review likely attack paths and the controls that reduce the most material exposure first—especially segmentation, remote access, and identity abuse.

  3. 3
    Monitor the boundary

    Apply coordinated coverage across the IT stack and OT network, giving analysts the context to investigate events that cross layers.

  4. 4
    Respond with agreed rules

    Document decision authority and containment expectations before an incident, so operational impact is considered from the first confirmed event.

Framework alignment

Structured around the standards stakeholders ask about

Quantm's OT/IT program is designed to support the control conversations that arise in customer questionnaires, insurance renewals, and critical-infrastructure reviews:

  • IEC 62443 — industrial automation and control-system security standards.
  • NIST SP 800-82 — guidance for industrial control systems security.
  • NIST CSF 2.0 — a framework commonly used to organize cybersecurity controls and evidence.
One accountable team

What changes when IT and OT are covered together

Coverage areaStandard MSSPQuantm OT/IT
Office endpoints, email, identity, and cloudIncludedIncluded
OT/ICS network visibilityTypically outside scopeIncluded
IT/OT lateral-movement detectionTypically outside scopeIncluded
Vendor and remote-access pathwaysPartialIncluded
OT-aware incident response planningTypically outside scopeIncluded
Single team across the boundaryNoYes
Outcomes

Clearer OT risk, without adding a second security vendor.

You get a usable picture of where IT and OT meet, the highest-priority gaps, and an operating model for monitoring and response that respects production realities.

  • A plain-language map of IT/OT exposure and likely attack paths
  • Prioritized segmentation, access, and monitoring improvements
  • Passive visibility that avoids agents on operational equipment
  • A coordinated security team for office and operational environments
  • Control evidence you can use in customer and insurance conversations
How it works

Start with the OT Risk Review.

Step 01
Initial call

Discuss your facilities, operating systems, and the business questions driving the review.

Step 02
Scoped discovery

Agree the passive discovery and assessment scope around your production requirements.

Step 03
Risk map

Receive the exposure summary, likely pathways, and highest-priority actions.

Step 04
Coverage decision

Decide whether managed IT/OT monitoring is the right next step for your environment.

FAQ

Common questions, answered.

The things buyers ask us most about scope, onboarding, and what you'll see in your monthly report.

Ask us anything

Start with an OT Risk Review.

Talk through your current IT/OT exposure, the operational systems that matter most, and whether a scoped risk review is the right next step.